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Privacy Policy

Effective Date: July 2026
Last Updated: July 2026

At The Art of Lashes & Nail by Anna (“we,” “our,” or “us”), we are dedicated to maintaining the trust and confidence of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our salon or interact with our website, online booking system, and mobile services, in compliance with applicable United States state and federal privacy laws.

1. Information We Collect

We collect personal information that you voluntarily provide to us when booking appointments, purchasing services or products, signing up for communications, or completing health/intake consent forms.

  • Personal Identifiers: Full name, email address, phone number, physical address, and date of birth.
  • Appointment & Transaction Details: Service history, appointment notes, preferred technicians, payment card details (processed securely via PCI-compliant payment gateways), and purchase history.
  • Health & Service Intake Information: Allergies, skin sensitivities, eye conditions, or previous cosmetic reactions required to safely render lash, nail, or permanent makeup (PMU) services.
  • Technical & Usage Data: IP address, browser type, device details, pages visited, and cookies when navigating our website.

2. How We Use Your Information

We utilize your personal information strictly for legitimate business and client-service purposes, including:

  • Scheduling, confirming, managing, and sending reminders for your appointments via SMS or email.
  • Processing payments, refunds, deposits, and digital receipts securely.
  • Customizing your beauty services safely based on your health intake and personal preferences.
  • Sending promotional offers, seasonal specials, or loyalty rewards (only if you have opted in).
  • Improving website functionality, customer service experience, and internal salon management.

3. Text Messaging (SMS) & Email Communications

By providing your phone number and email address, you consent to receive transactional notifications regarding your appointments.

  • SMS Opt-Out: You may opt out of receiving promotional text messages at any time by replying STOP to any SMS message received from us.
  • Email Opt-Out: You may unsubscribe from promotional emails by clicking the “Unsubscribe” link at the bottom of any marketing email.

Mobile Data Protection Guarantee:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing & Disclosure of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share necessary information only with trusted third-party service providers who assist us in operating our business, such as:

  • Online scheduling and salon management software (e.g., Vagaro, Mindbody, Boulevard, GlossGenius).
  • PCI-DSS compliant payment processors (e.g., Square, Stripe).
  • SMS and email marketing platforms under strict confidentiality agreements.
  • Legal authorities if required by law, court order, or to protect the safety and rights of our clients and business.

5. Data Security & Retention

We implement robust administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to satisfy legal, accounting, and health compliance obligations.

6. Client Rights & Choices

Depending on your state of residence, you may have rights regarding your personal data, including:

  • Access & Correction: The right to request access to or correction of your personal data.
  • Deletion: The right to request the deletion of your personal information, subject to certain legal exceptions (e.g., tax records or health consent waivers).
  • Opt-Out: The right to opt-out of marketing communications at any time.

7. Third-Party Links & Services

Our website may contain links to third-party platforms (such as Instagram, Facebook, or Google Reviews). We are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies.

8. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services following changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

  • Business Name: The Art of Lashes & Nail by Anna
  • Phone: [Phone Number]
  • Email: [Email Address]
  • Address: [Salon Physical Address, State, ZIP Code]